FAQ – Romantic Hotel Mlýn Karlštejn

Question 1

From what time is check-in available?

Accepted Answer

Standard check-in is from 3:00 PM on the day of arrival. If you arrive earlier, you may park on the hotel premises and the hotel restaurant is available from 12:00 PM.

Question 2

Until what time is check-out?

Accepted Answer

Standard check-out is until 10:00 AM on the day of departure. Late check-out must be arranged in advance with reception.

Question 3

Is luggage storage available?

Accepted Answer

Yes, luggage storage is available upon request and by arrangement with reception.

Question 4

Does the hotel provide airport transfer?

Accepted Answer

Yes, upon request the hotel can arrange a taxi transfer.

Question 5

Do I need to reserve a parking space?

Accepted Answer

Parking for hotel guests is free of charge and no reservation is required. An electric vehicle charging station is also available for a fee.

Question 6

Is breakfast included in the room rate?

Accepted Answer

Yes, breakfast is included in the accommodation price.

Question 7

What are the reception opening hours?

Accepted Answer

Reception is available daily from 8:00 AM to 10:00 PM.

Question 8

Is Wi-Fi available in the hotel and rooms?

Accepted Answer

Yes, the entire hotel including rooms is covered by high-speed Wi-Fi free of charge. The password is available at reception or in the in-room information materials.

Question 9

Are pets allowed?

Accepted Answer

No, pets are not allowed.

Question 10

Does the hotel have a fitness room?

Accepted Answer

Yes, guests may use the fitness room free of charge during their stay.

Question 11

Does the hotel offer wellness facilities?

Accepted Answer

Yes, the hotel offers private wellness facilities including a Finnish sauna and a whirlpool. Reservation is required and usage is subject to a fee.

Question 12

Is there a restaurant in the hotel?

Accepted Answer

Yes, the hotel has a stylish restaurant specializing in fish dishes and offering a wide selection of quality wines.

Question 13

How can I get to Karlštejn Castle from the hotel?

Accepted Answer

Karlštejn Castle can be reached on foot in approximately 35 minutes. Alternatively, you may take a horse carriage from the main parking area below the castle.

Question 14

How can I get to Karlštejn Zoo Park?

Accepted Answer

Karlštejn Zoo Park is located on the access road to the hotel and can be reached within approximately 5 minutes on foot.

Question 15

Can you arrange flowers or a birthday cake?

Accepted Answer

Yes, upon prior reservation through reception, flowers or a birthday cake can be arranged for an additional fee.

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