Hotel information

Hotel Information - Romantic Hotel Mlýn Karlštejn

Romantický Hotel Mlýn Karlštejn
Karlštejn 239, 267 18 Karlštejn
Tel.: +420 606 020 093
E-mail: mlyn@hhotels.cz

Dear Guests,
Welcome to Romantic Hotel Mlýn Karlštejn and thank you for choosing our hotel for your stay in Karlštejn. We hope you will enjoy your time with us and that the following information will help make your stay pleasant and carefree.

SAFE DEPOSIT BOX
Each room is equipped with a complimentary safe. We recommend storing all valuables, documents, and cash in the safe. The hotel is not responsible for valuables that are not stored in the safe.

HOTEL ACCOUNT
If your stay is covered by a travel agency or a company, please contact the reception to settle any charges for services not covered by them.

RECEPTION AND GENERAL INFORMATION
The hotel reception is available daily from 8:00 AM to 10:00 PM and will be happy to assist you with any inquiries. Check-in is from 3:00 PM. Check-out is until 11:00 AM, for group guests until 10:00 AM. Early check-in or late check-out may be arranged for an additional fee, subject to room availability. Please observe quiet hours between 10:00 PM and 7:00 AM.

ROOM CLEANING
Rooms are cleaned daily. Towels and bath towels are normally changed once every three days. Additional towel changes upon request are available at any time for a fee.

PETS
Accommodation with pets is possible for an additional fee. Please follow staff instructions and be considerate of other guests.

MEDICAL ASSISTANCE
If needed, the reception will arrange medical assistance at any time.

MINIBAR
The minibar is not included in the room rate. The current minibar price list can be found in your room.

NON-SMOKING HOTEL
The hotel is a non-smoking hotel. Violation of the smoking ban will result in a fine of CZK 2,500. Repeated violations may result in termination of your stay without compensation.

EMERGENCY SITUATIONS
In case of fire, do not use the elevator and follow the evacuation instructions displayed in your room and hotel corridors. Please report any emergency immediately to the reception.

BREAKFAST
Breakfast is served daily from 7:30 AM to 10:00 AM in the hotel restaurant. In case of early departure, we will be happy to prepare a breakfast package for you, which must be ordered by 12:00 noon the previous day.

TRANSFER
Transfers can be arranged by reception upon request.

DEPARTURE
On the day of departure, please vacate your room by 11:00 AM, for group guests by 10:00 AM.
Late check-out may be arranged for an additional fee, subject to availability.
Please settle your bill and return your key at the reception.

LUGGAGE STORAGE
Luggage storage is available free of charge.

WIFI
Free Wi-Fi is available throughout the hotel.
Password: Berounka2002

IMPORTANT PHONE NUMBERS
Ambulance: 155
Police: 158
Fire Brigade: 150